Privacy & Terms

Effective Date: April 23, 2025
Brookeside Veterinary Hospital
3010 Warren Rd, Ann Arbor, MI 48105
(734) 761-7523

At Brookeside Veterinary Hospital, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our website.

Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, or pet details when you fill out contact forms, request an appointment, or sign up for newsletters.
Non-Personal Information: including browser type, device information, and website usage statistics, which help us improve your online experience.

How We Use Your Information

We use the information you provide to:

Schedule appointments and respond to inquiries
Improve our website and services
Send updates, reminders, or relevant clinic news
Maintain accurate patient records (when applicable)

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect analytics. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites (such as pet care resources or payment portals). We are not responsible for the privacy practices of these external sites.

Data Security

We implement reasonable safeguards to protect your information. However, please note that no method of internet transmission is 100% secure.

Your Choices

You may opt out of receiving marketing communications by following the unsubscribe link in emails or by contacting us directly. You can also request that we update or delete your personal information.

Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

If you have any questions or concerns about this Privacy Policy, please contact us at:
3010 Warren Rd, Ann Arbor, MI 48105
(734) 761-7523

Terms & Conditions

Effective Date: May 23, 2025

By accessing or using the Brookeside Veterinary Hospital website, you agree to the following terms and conditions. Please read them carefully.

Website Use

Our website is intended to provide general information about our veterinary services, team, and facility. It is not a substitute for professional veterinary advice, diagnosis, or treatment. If you have a concern about your pet's health, please call our clinic directly.

Appointment Requests

Our website includes a contact form for general questions about our services, hours, or facility. It is not intended for booking appointments, requesting urgent care, or discussing medical concerns. For any time-sensitive issues or to schedule an appointment, please call our clinic directly at (734) 761-7523.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Brookeside Veterinary Hospital unless otherwise stated. You may not copy, reproduce, or redistribute any content without our written permission.

Links to Third Parties

Our website may contain links to external websites for your convenience (e.g., pet care tips, product recommendations, or payment platforms). We are not responsible for the content or practices of those sites.

Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

Limitation of Liability

While we aim to provide accurate and current information, Brookeside Veterinary Hospital is not liable for any errors or omissions on the website or for any damages resulting from the use of the website.

Contact

If you have any questions about these terms, please contact us at:
3010 Warren Rd, Ann Arbor, MI 48105
(734) 761-7523